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Erste Schritte zur Einführung von EFQM

Erste Schritte zur Einführung von EFQM

          
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About the Book

Studienarbeit aus dem Jahr 1999 im Fachbereich Gesundheit - Pflegewissenschaft - Sonstiges, Note: 1,0, Veranstaltung: Leistungsnachweis im Fach Krankenhausbetriebswirtschaftslehre, Sprache: Deutsch, Abstract: Qualitätssicherung im Gesundheitswesen ist nach wie vor das Gebot der Stunde. Qualitätssichernde Maßnahmen sollen sich lt. § 137 SGB V vom 01.01.1990 auf die Qualität der Behandlung, der Versorgungsabläufe und der Behandlungsergebnisse erstrecken (Struktur-, Prozeß- und Ergebnisqualität). Das Allgemeine Krankenhaus St. Georg in Hamburg praktiziert schon seit einigen Jahren die sog. Dezentrale Qualitätssicherung im Bereich der Pflege. In diesem Zusammenhang erscheint es mir wichtig, kurz zu erläutern, was unter dem Begriff dezentrale Qualitätssicherung zu verstehen ist: Grundsätzlich gilt dezentrale Qualitätssicherung als Methode - Zur Eigenüberprüfung, - Unter Beteiligung aller Teammitglieder, - Am Patienten und Pflegepersonal orientiert, - Situationsgemäß und angepaßt, - Für die Stationen erreichbar und umsetzbar. Ich möchte mit dieser Kurzerläuterung zum Ausdruck bringen, daß von Seiten der Pflege derzeit sehr viel und auch sehr kritisch am Thema der Qualitätssicherung gearbeitet wird. Dennoch sind lange nicht alle Bereiche im AK St. Georg in eine allumfassende Qualitätssicherung eingebunden. Aus diesem Grunde wurde vor einigen Jahren die Unternehmensberatung McKinsey & Company, Inc. beauftragt im AK St. Georg eine allumfassende Qualitätssicherung zu implementieren. Hier sind seinerzeit viele Qualitätssichernde Maßnahmen erarbeitet worden, welche aber letztendlich in der Schublade landeten. Eine Mutmaßung könnte sein: McKinsey hat überwiegend Erfahrung in Zusammenarbeit mit Unternehmen der freien Wirtschaft, überwiegend im Bereich der Automobilbranche. Da aber auch Krankenhäuser marktwirtschaftlichen Prinzipien unterliegen sollen, wäre eine Übertragung durchaus denkbar. Diese Übertragung konnte jedoch nicht vollständig erreicht werden.


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Product Details
  • ISBN-13: 9783638637954
  • Publisher: Grin Verlag
  • Publisher Imprint: Grin Verlag
  • Height: 210 mm
  • No of Pages: 32
  • Series Title: German
  • Weight: 54 gr
  • ISBN-10: 3638637956
  • Publisher Date: 04 Jul 2007
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Spine Width: 2 mm
  • Width: 148 mm


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