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Effektive Kommunikation und Personalführung mit den elektronischen Medien

Effektive Kommunikation und Personalführung mit den elektronischen Medien

          
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Inhaltsangabe: Zusammenfassung: „Sie haben Post" ist die allmorgendliche Begrüßung des PC's. Im Schnitt bearbeitet ein Mitarbeiter 20 bis 40 Emails täglich, wovon weniger als ein Drittel tatsächlich wichtig für seine Arbeit sind. Nehmen wir einmal an, er liest und beantwortet eine Email in durchschnittlich ca. drei Minuten. 30 Emails multipliziert mit je drei Minuten ergibt eine Bearbeitungszeit von eineinhalb Stunden täglich. Ein normaler Mitarbeiter kostet die Firma je Stunde um die 70 DM. 70 DM multipliziert mit eineinhalb Stunden und fünf Tagen die Woche und vier Wochen im Monat und rund elf Arbeitsmonaten im Jahr ergibt eine Summe von 23.100 DM jährlich. Zwei drittel dieser Kosten entsprechen 15.400 DM, welche die Firma pro Mitarbeiter und Jahr sparen könnte, wenn es ihr gelingen würde das elektronische Medium Email effektiv zu nutzen. Schon bei 65 Mitarbeitern kann sich jährlich eine Kostenersparnis von einer Millionen DM und mehr ergeben. Dabei wird in dieser Rechnung nur die Zeit für die Email-Bearbeitung berücksichtigt. Intranet- oder Internet-Suchzeiten sind noch nicht einkalkuliert. Die Firmen verschenken jedoch nicht nur Kostenvorteile, sondern auch Verbesserungspotentiale. Die Informationsflut oder lange Suchzeiten im Intranet sind nur zwei Folgen von dem allgemein unreflektierten Gebrauch der neuen Medien. Die wenigsten Mitarbeiter wissen wann und wie sie diese elektronischen Kommunikationskanäle sinnvoll einsetzen können und sollen. Ihnen fehlt sowohl die Medienkompetenz, als auch die Kommunikationskompetenz im elektronischem Umfeld. Firmen scheitern an der Aufgabe Informationen in nutzbares Wissen umzuwandeln, die Kommunikation wird verzerrt und die Personalführung steht vor neuen Anforderungen z.B. im Umgang mit virtuellen Mitarbeitern. So leisten E-Medien keinen Beitrag zum Unternehmenserfolg. So sind sie nicht effektiv. Es kann festgehalten werden, daß es menschliche, nicht technologische Barrieren sind, die der effektiven Nutzung der E-Medien im


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Product Details
  • ISBN-13: 9783838663029
  • Publisher: Diplom.de
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Spine Width: 7 mm
  • Width: 148 mm
  • ISBN-10: 3838663020
  • Publisher Date: 15 Jan 2003
  • Height: 210 mm
  • No of Pages: 124
  • Series Title: German
  • Weight: 172 gr


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