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Effectively Managing Patient Education: Going Beyond Joint Commission Requirements

Effectively Managing Patient Education: Going Beyond Joint Commission Requirements

          
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About the Book

An effective patient education program saves lives and reimbursement Insufficient patient education can lead to a host of problems for your facility including noncompliance, patient dissatisfaction, loss of reimbursement, and even the possibility of a wrong-site surgery. But despite the importance of a streamlined patient education program, it can be difficult to encourage staff members to take an active role in educating patients. Engage everyone in your organization to provide excellent patient education If you want to build an effective program, or improve your current program, the book and CD-ROM Effectively Managing Patient Education: Going Beyond Joint Commission Requirements is for you. This resource provides step-by-step guidance to educate patients on their plan of care, lower readmission rates, and increase patient satisfaction.
About the Author: Susan Kanack, BSN, RN, is the system coordinator for patient education at ProHealth Care in Waukesha, WI where she manages patient education at a strategic and operational level. She has been an RN for more than 10 years and worked as a labor and delivery nurse in several urban hospitals. Kanack is a certified Change Agent and has been instrumental in spearheading culture change within her organization related to patient education practices. She has contributed to several articles and publications on patient education and has spoken at several conferences.


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Product Details
  • ISBN-13: 9781601463197
  • Publisher: Hcpro Inc.
  • Publisher Imprint: Hcpro Inc.
  • Height: 272 mm
  • No of Pages: 163
  • Series Title: English
  • Weight: 458 gr
  • ISBN-10: 1601463197
  • Publisher Date: 01 Feb 2009
  • Binding: Paperback
  • Language: English
  • Returnable: N
  • Spine Width: 13 mm
  • Width: 211 mm


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