How is any customization affected by upgrades? Are agreements required? Does the ecm fully integrate with microsoft office applications (word, excel, powerpoint, etc.)? Does security from the legacy system need to be mapped into the plan? Envisioned future: what capabilities are wanted and needed the most?

Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department.

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