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Design For Six Sigma For Green Belts And Champions : Applications For Service Operations--Foundations, Tools, Dmadv, Cases, And Certification

Design For Six Sigma For Green Belts And Champions : Applications For Service Operations--Foundations, Tools, Dmadv, Cases, And Certification

          
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About the Book

Most Six Sigma books are targeted at manufacturers, and don't reflect the unique implementation challenges service companies face. This book fills the gap. Using its practical, start-to-finish guidance, service company teams can utilize Six Sigma to drive powerful bottom-line benefits. The authors systematically introduce the management foundation required to implement Six Sigma successfully. Readers will discover how to lead teams to achieve results in shorter time frames, and present projects to executives concisely and effectively. This book thoroughly covers every stage of the DMADV Design for Six Sigma Management improvement model: Define, Measure, Analyze, Design, and Verify/Validate. Outputs from Minitab, JMP, and SigmaFlow are illustrated and provided on CD-ROM and through downloadable date sets and templates.

Table of Contents:
• Acknowledgments and Thanks • About the Authors • Preface • Design for Six Sigma Basics • Foundations of Six Sigma Management • Six Sigma Roles, Responsibilities, and Terminology • Macro Model of Six Sigma Management (Dashboards) • The Design for Six Sigma (DFSS) Model • Define Phase • Measure Phase • Analyze Phase • Design Phase • Verify/Validate Phase • Design for Six Sigma Tools and Methods • Basics of Statistical Studies • Design of Experiments • Multiple Regression • Additional Tools and Methods • Discrete Event Simulation Models • Articulating the Voice of the Stakeholder • Enhancing Creativity to Develop Alternative Designs • Professional Interpersonal Behavior Skills, Team Behavior Skills, and Six Sigma Management • Design for Six Sigma Case Study • Six Sigma DMADV Case Study • Design for Six Sigma Certification • DFSS Champion and Green Belt Certification at the University of Miami o Appendix A: Summation Notation o Appendix B: Statistical Tables o Appendix C: Documentation of Data Files o Index


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Product Details
  • ISBN-13: 9788131704509
  • Publisher: Pearson
  • Publisher Imprint: Pearson
  • Edition: 1
  • No of Pages: 720
  • ISBN-10: 8131704505
  • Publisher Date: 2006
  • Binding: paperback
  • Language: English

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