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Cómo crear un Chabot con Inteligencia Artificial IBM Watson: Aprende desde cero a crear un potente Asistente Watson gratis

Cómo crear un Chabot con Inteligencia Artificial IBM Watson: Aprende desde cero a crear un potente Asistente Watson gratis

          
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About the Book

Este libro explica con detalle cómo crear un chatbot con la Inteligencia artificial IBM Watson desde cero, paso a paso y gratis.IBM denomina "Watson Assistants" a los chatbots dotados de Inteligencia Artificial enfocada al reconocimiento del lenguaje natural a través de voz o de texto escrito en un chat. Con esta guía aprenderás cómo crear un "Assistant" con la IA Watson que gestione soporte técnico para cualquier producto o servicio que necesite ser explicado a un cliente y te enseñamos a recoger su número de teléfono y su email para concertar una llamada de soporte. Aprenderás a hacer que tu asistente sea realmente útil utilizando una "integración" via email con tus sistemas de soporte y atención al cliente. También veremos cómo funciona el Assistant de Watson "Car_Dashboard" creado por los desarrolladores de IBM y que es una excelente fuente de aprendizaje.El esfuerzo principal de los autores va dirigido a desentrañar en la práctica cómo crear un Asistente virtual con todos sus componentes: Dialogs, Intents, Entities, contexts, nodes, slots, variables, etc y que haga algo que aporte valor con la información que recabamos en la conversación.Podrás empezar a utilizar Funciones as a service (FaaS) que se crean de forma independiente en IBM Cloud y pueden realizar cualquier operación que necesites. En este manual crearemos paso a paso una FaaS para enviar correo con los datos que el usuario te proporcione en la conversación con el asistente Watson que es objeto del curso.A quién va dirigido este libroEsta guía es para "Botmasters" novatos. Ser botmaster es una de esas profesiones que no sabes que ya tienen nombre y que ahora estás ejerciendo y que no existían hace ... 2 años.Los botmasters son personas que:1.- Han de crear un chabot desde cero controlando la lógica de las conversaciones a mantener con los usuarios finales, 2.- Se encargan de proporcionar una experiencia de usuario (UX) que no decepcione ni moleste al usuario final, incluso que sea positiva y que proporcione la información precisa al usuario final 3.- Conocen el negocio donde el chabot presta su servicio y se orientan a resultados medibles: registrar datos necesarios para dar soporte preventa, de venta y postventa.4.- Saben cómo usar diversos servicios de IA para solucionar su problema específico. Aquí usaremos Watson Assistant y IBM Cloud OpenWhisk. Pero hay servicios como a Watson Voice Assistant, Watson Speech-to-text y Watson text-to-speech que usaremos o mencionaremos.Metodología: Iremos paso a paso, primero explicando las dos plataformas de IBM en la nube que vamos a usar, una es Watson y la otra es OpenWhisk y crearemos nuestro propio asistente para aprender cada detalle probando, sin dar absolutamente nada por supuesto.En cada paso ponemos la referencia documental de donde hemos sacado cómo dar ese paso. Así podrás profundizar en cualquier aspecto de lo que vamos a ver y entender realmente qué estamos haciendo. No olvides que caminamos a hombros de gigantes: IBM Cloud, IBM Watson, OpenWhisk, Nodejs, javascript son nombres que hacen referencia al trabajo de miles de personas, algunos de ellos son auténticos genios.Por eso ponemos la referencia en internet para que puedas ir a la fuente de primera mano, ampliar conocimientos, contactar si quieres con los desarrolladores y ver los fundamentos de cada solución aportada. Integrar nuestro Watson Assistant en IBM Cloud:1.- Cómo crear una Acción en IBM Cloud OpenWhisk2.- Cómo identificar esa acción como una FaaS que pueda ser llamada desde Watson Assistant 3.- Cómo preparar a Watson Assistant para que pueda llamar a la "action" enviarEmail4.- Ejecución de la llamada5.- Configurar una cuenta de Gmail para que permita enviar el email6.- Gestión de problemas. Errores posibles que pueden darse


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Product Details
  • ISBN-13: 9781795280754
  • Publisher: Independently Published
  • Publisher Imprint: Independently Published
  • Height: 229 mm
  • No of Pages: 130
  • Spine Width: 8 mm
  • Weight: 199 gr
  • ISBN-10: 1795280751
  • Publisher Date: 21 Apr 2019
  • Binding: Paperback
  • Language: Spanish
  • Returnable: N
  • Sub Title: Aprende desde cero a crear un potente Asistente Watson gratis
  • Width: 152 mm


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