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Curso Gestión de Clientes Para Despachos Periciales/Profesionales

Curso Gestión de Clientes Para Despachos Periciales/Profesionales

          
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About the Book

Del latín perītus, un perito es una persona experimentada, hábil oentendida en una ciencia o arte. El perito es el experto en unadeterminada materia que, gracias a sus conocimientos, actúa como fuentede consulta para la resolución de conflictos.En un juicio, pueden encontrarse peritos judiciales (que son nombradospor el juez) y peritos de parte (propuestos por los involucrados). Estosperitos aportan sus conocimientos especializados sobre los asuntos enlitigio.El perito cuenta con estudios superiores y suministra información fundadabajo juramento. Esto quiere decir que el perito no realiza suposiciones obrinda su opinión, sino que explica una situación confusa o compleja deacuerdo a sus estudios. De esta manera, el juez recibe información que leaporta razones o argumentos a la hora de dictar su fallo.La estrategia de negocios, involucra la formulación e implementación de las principalesmetas e iniciativas tomadas por la alta gerencia y los dueños de una empresa, lasestrategias se pueden formular de acuerdo a los recursos que se tienen y al ambienteinterno y externo en los que la empresa compita.La estrategia de negocios proporciona a la empresa una dirección general y se involucradirectamente con los objetivos de esta, desarrollando políticas y planes diseñadosespecialmente para alcanzar estos objetivos y posteriormente asignando los recursosnecesarios para llevar a cabo dichos planes. Diversos académicos y empresarios handesarrollado muchos modelos y planeaciones para ayudar a tener una mejor decisiónestratégica en el contexto de las empresas y el ámbito competitivo. La estrategiaempresarial, no es estática por naturaleza; los modelos de estrategia comúnmenteincluyen una retroalimentación para monitorear la ejecución e informar a la empresasobre que base trabajar en su próxima planeación.El Dr. Vladimir Kvint define estrategia como: "Un sistema que busca, formula y realizauna doctrina que asegurará el éxito a largo plazo si se sigue fielmente."La dinámica del mercado ha hecho que los profesionales al frente de las empresas del sector delos servicios profesionales se hayan visto obligados a actuar proactivamente ante el mercado.De unas épocas en las que demanda superaba con creces a la oferta y eran pocos, cuando nonulos, los esfuerzos que debían realizarse para captar y mantener a los clientes, se ha pasado aun contexto en el que una actuación sobre el mercado se hace indispensable para lasupervivencia y desarrollo de la empresa.No obstante, los profesionales al frente de estas empresas se encuentran con que uno de susprincipales problemas es el desarrollo del negocio, la comercialización de sus servicios y lacapacidad para fidelizar a sus clientes; debido muchas veces a su alta intangibilidad ycomplejidad, a la vez que se configuran como servicios no banales para los clientes.


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Product Details
  • ISBN-13: 9781793857552
  • Publisher: Independently Published
  • Publisher Imprint: Independently Published
  • Height: 229 mm
  • No of Pages: 674
  • Spine Width: 38 mm
  • Width: 152 mm
  • ISBN-10: 1793857555
  • Publisher Date: 10 Jan 2019
  • Binding: Paperback
  • Language: Spanish
  • Returnable: N
  • Weight: 974 gr


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