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Counselling Skills For Managers: Business Management

Counselling Skills For Managers: Business Management

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Exhaustive work pressures, unmanageable deadlines, and over-stressed work schedules, often lead a manager to a situation, where he/she fails to perform upto his/her potential. At that point of time, counselling becomes mandatory for mental healing and positive outlook.

In the second edition, the book continues to focus on counselling concepts by delving on the issues of termination and follow-up, while discussing Counselling Procedures. The concept of REBT (Rational Emotive Behavioural Therapy) has been examined to help the counsellors improve or enhance the behaviour of clients through counselling. While discussing organizational application of counselling skills, a detailed analysis dealing with clients in crisis and trauma has been deliberated, that has a great relevance in today’s challenging environment.

Further, a section has been specifically devoted to ‘Counselling Women’, as they have to encounter different kinds of issues in both personal and professional lives. A comprehensive model of ethical decision-making has been added into the chapter, ‘Ethics in Counselling’.

The book is designed for the postgraduate students of management and organizational psychology. Besides, the book will also be useful for the practising managers and counsellors.

About the Author

KAVITA SINGH, (Ph.D. in Management FMS) is Associate Professor in the area of Organization Behaviour, Organization Development and Change at the Faculty of Management Studies (FMS), University of Delhi.
Dr. Singh is actively involved in teaching, researching and training in the specified areas since last 26 years at FMS. She has presented several papers in national and international conferences and published a number of research papers and articles in reputed national and international journals.
A recipient of AICTE Career Award for Young Teachers, Dr. Singh has conducted a number of training workshops for blue-chip companies—in public, private and government organizations—in the area of behavioural sciences and change management.
Dr. Singh has authored a number of books, including Organization Change and Development and Organizational Behaviour: Text and Cases and has co-authored a book on Leadership in Dynamic Age.

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About the Book

In the competitive business world today, a lot of pressure is being exerted on many of the employees of an organization, and the consequent stress and strain affect their physical and mental health. Thus, there is a need for proper and timely counselling skills for such employees. The objective of counselling is to ease work pressure and make the work more result oriented and render the work environment more congenial, conducive and, above all, enjoyable. This text shows that managers have to be fully equipped to handle such situations as employees need professional help as well as emotional and mental support. This handy text describes to the readers how they can acquire counselling skills and apply these skills effectively to practical situations.

This reader-friendly text includes Case Studies that help students place theory and skills in context as also personal development exercises to promote self-awareness and good practice.

The book will enable students to :

• Discern when it is appropriate to use counselling skills.

• Define and identify counselling skills.

• Recognize the personal dilemmas managers may face when called upon to counsel colleagues.

• Know when it is appropriate to refer staff to professional organizations.

Intended primarily as a text for students of management and organizational psychology, the book would also be an invaluable aid to practising managers and even supervisors.About the AuthorKAVITA SINGH, Ph.D. (Management), is with the Faculty of Management Studies (FMS), University of Delhi. She has more than 17 years of experience, specifically related to Organization Behaviour and Organization Change. She has won a Career Award for Young Teachers given by AICTE for 2002–2003. Dr. Kavita Singh has presented papers in a number of National and International Conferences, and has published several research articles in various journals. She has authored a book on Organization Change and Development besides co-authoring a book on Leadership in Dynamic Age. Her areas of research include interpersonal relations, leadership skills, counselling skills for managers, learning organizations, and change management.


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Product Details
  • ISBN-13: 9788120330849
  • Publisher: PHI Learning
  • Publisher Imprint: Phi Learning
  • Edition: 1
  • No of Pages: 256
  • Weight: 365 gr
  • ISBN-10: 8120330846
  • Publisher Date: 2007
  • Binding: Paperback
  • Language: English
  • Sub Title: Business Management

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