In our knowledge-intensive economy, charismatic managers of organisations are
increasingly adopting innovation and knowledge management strategic imperatives
to improve products and services for service delivery and competitive edge.
However, organisations implementing homogeneous and intellectual resource
organisational capabilities such as Innovation Capability (INNO) and Knowledge
Management Capability (KMC) suffer inertia, lack of understanding and organisational
capability inefficiencies caused by multiple influences, complex building blocks and
depleted organisational capability. Therefore, the main purpose of this study was to
examine if Organisational Capability Efficiency (OCE) is improved by aligning/
synthesising organisational capabilities when implementing Innovation Capability
and Knowledge Management Capability in organisations.
The main objective of the study was to develop a conceptual framework for the alignment
of Innovation Capability (INNO) and Knowledge Management Capability (KMC) that
would assist managers in organisations during implementation to improve Organisational
Capability Efficiency (OCE).
