About the Author: Dr. Volkan Göçoğlu is an Associate Professor in Afyon Kocatepe University. He received his Ph.D. from Hacettepe University, Department of Political Science and Public Administration. His main research interests are public policy, local governments, technology in the public sector, sustainable development, and administrative reforms. He has published articles with these focuses in master journals such as Journal of Asian Public Policy, Lex Localis, and Asia Pacific Journal of Public Administration.
Prof. Naci Karkin, Ph.D.
Dr. Naci Karkin is a Senior Research Associate at United Nations University - The Operating Unit on Policy-Driven e-Governance (UNU-EGOV) based in Guimaraes, Portugal. Dr. Karkin also holds the full professor position at the Department of Political Science and Public Administration at Pamukkale University, Denizli, Turkiye. Dr. Karkin's core expertise includes e-participation, social media, public sector innovation, e-governance, and public policy analysis. For the last 22 years, Dr. Karkin has worked with the digital transformation of the public sector, including ICT-facilitated public service delivery, website analysis, e-participation, and public sector innovation through ICTs. In his work, Dr. Karkin regularly conducts systematic literature reviews, expert panels, stakeholder interviews, and consultations, but he also works with user engagement and electronic participation from various dimensions. Dr. Karkin has many publications in the ICTs and public administration field, book chapters of international publishing houses like Springer, Nova, IGI Global, and Edward Elgar, and has articles published in top information science journals like International Journal of Information Management, Government Information Quarterly, Information Technologies for Development, Information Polity, and Asia-Pacific Journal of Public Administration. Dr. Karkin has participated in many conferences as an author, reviewer, and member of the organization committees such as ICEGOV, AMCIS, eGOV, and Dg.o.