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Calidad en uso

Calidad en uso

          
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International Edition


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About the Book

En la actualidad, el software se encuentra en diversos campos de la actividad humana, por lo que resulta necesario para las empresas no solo definir ciertos criterios de calidad sino conocer la percepción que tiene el cliente respecto a su software para lograr satisfacer realmente sus necesidades. La calidad en uso es la percepción que tiene el usuario en la experiencia de uso del software, el cual depende de manera sustancial tanto del producto como del entorno en el cual se ejecuta. Por eso, este libro busca orientar al lector a través de un caso práctico, donde se desarrollaran métodos y herramientas de medición abstrayendo un modelo de calidad en uso ad-hoc para un portal web de bolsa de trabajo institucional, además de su proceso de evaluación basados en la norma ISO/IEC 25000-SQUARE(Software Product Quality Requirements and Evaluation). Este análisis debe resultar muy útil como un modelo de partida para los profesionales en el área de informática, evaluadores de software, analistas de calidad, y para toda persona que administra sistemas de información con el propósito de conocer las preferencias de sus clientes bajo un determinado contexto y lograr la satisfacción buscada.


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Product Details
  • ISBN-13: 9783659022173
  • Publisher: Editorial Academica Espanola
  • Binding: Paperback
  • Language: Spanish
  • Returnable: N
  • Weight: 272 gr
  • ISBN-10: 3659022179
  • Publisher Date: 01 Sep 2014
  • Height: 229 mm
  • No of Pages: 180
  • Spine Width: 10 mm
  • Width: 152 mm


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