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Cómo Tratar Con Gente Complicada / Dealing with People You Cant Stand

Cómo Tratar Con Gente Complicada / Dealing with People You Cant Stand

          
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About the Book

El bestseller que ha ayudado a miles de personas a lidiar de forma adecuada con distintos tipos de personas conflictivas y situaciones difíciles.

Cómo tratar con gente complicada te brinda una serie de estrategias y herramientas emocionales y de comportamiento para mejorar tus relaciones interpersonales. Descubre las características de los diferentes psicotipos (tipos de personalidad) para llevarte bien cuando tratas con personas que tienen la misteriosa habilidad de sabotear, descarrilar e interferir con tus planes, necesidades y deseos.

Aprenderás cómo:

- Usar técnicas de escucha sofisticadas para abrir las puertas a las mentes, corazones y necesidades más profundas de las personas.

- Aplicar habilidades de "ponte al mando" que convierten el conflicto en cooperación al reducir las diferencias entre las personas.

- Transformar el comportamiento destructivo del Tanque, el Francotirador, el Sabelotodo, el Quejumbroso, el Mártir, el Entrometido y otros tipos de personas difíciles.

Ya sea que estés tratando con un compañero de trabajo que intenta atribuirse el mérito de tu proyecto, un familiar que no conoce límites personales o un desconocido que habla muy alto por teléfono en el transporte público, este libro te brindará las herramientas para sacar lo mejor de las personas en su peor momento.

ENGLISH DESCRIPTION

Dealing with People You Can't Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades.

Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help you wring positive results from even the most twisted interactions you're likely to experience today.
Learn how to get things done and get along when you're dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Learn how to:


- Use sophisticated listening techniques to unlock the doors to people' s minds, hearts, and deepest needs
- Apply "take-charge" skills that turn conflict into cooperation by reducing the differences between people
- Transform the destructive behavior of Tanks, Snipers, Know-It-Alls, Whiners, Martyrs, Meddlers, and other difficult types of people
Whether you're dealing with a coworker trying to take credit for your work, a distant family member who knows no personal bounds, or a loud cell phone talker on line at the grocery store, Dealing with People You Can't Stand gives you the tools for bringing out the best in people at their worst.


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Product Details
  • ISBN-13: 9786073164139
  • Publisher: Aguilar
  • Publisher Imprint: Aguilar
  • Height: 229 mm
  • No of Pages: 312
  • Spine Width: 25 mm
  • Width: 150 mm
  • ISBN-10: 6073164130
  • Publisher Date: 21 Aug 2018
  • Binding: Paperback
  • Language: Spanish
  • Returnable: Y
  • Weight: 386 gr


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