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Bedeutung von Enterprise Social Networks für das organisationale Wissensmanagement

Bedeutung von Enterprise Social Networks für das organisationale Wissensmanagement

          
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About the Book

Masterarbeit aus dem Jahr 2014 im Fachbereich Ingenieurwissenschaften - Wirtschaftsingenieurwesen, Note: 1,0, Universität Kassel (Arbeits- und Organisationspsychologie), Sprache: Deutsch, Abstract: Social Software-Anwendungen wie z. B. Wikis oder Weblogs werden zunehmend in Organisationen im Rahmen des Wissensmanagements verwendet. Sie zeichnen sich durch eine einfache Handhabung und einer ausgeweiteten Bekanntheit aus. Aufgrund dessen wird mit dem Einsatz solcher Anwendungen die Hoffnung verbunden, dass die Mitglieder einer Organisation ihr Wissen mit einer größeren Akzeptanz explizieren, sich untereinander austauschen und damit ihr Wissen der Organisation zur Verfügung stellen. Enterprise Social Networks als weitere Social Software-Anwendung stellen eine neue Herausforderung für das Wissensmanagement dar. Das Ziel der vorliegenden Masterarbeit ist es, eine Bewertung von Enterprise Social Networks vor dem Hintergrund von ausgewählten Wissensmanagementmodellen vorzunehmen. Für die Zielerreichung dient die Triangulation als methodischer Ansatz. Hierbei werden sowohl leitfadengestützte Experteninterviews als auch eine Online-Umfrage verwendet. Das Ergebnis der Arbeit zeigt, dass Enterprise Social Networks in Bezug auf das Wissensmanagementmodell nach Probst, Raub und Romhardt (2012) ihre Stärken insbesondere bei der Wissensidentifikation, -entwicklung und -(ver)teilung aufweisen. Das gleiche Bewertungsergebnis zeigt sich hinsichtlich der Externalisierung und der Kombination in Bezug auf das Wissensmanagementmodell der Wissensspirale nach Nonaka und Takeuchi (2012). Eine mittelstark ausgeprägte Unterstützung bieten unternehmensinterne Social Networks bei den Wissensmanagementaufgaben des Wissenserwerbs und -bewahrung. Bei der Wissensnutzung und -bewertung leisten Enterprise Social Networks nur einen geringen Beitrag in der Umsetzung. Dies findet sich ebenso in den Phasen der Sozialisation und der Internalisierung bei der Wissensspirale wieder. In Betrachtung der Online


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Product Details
  • ISBN-13: 9783656972860
  • Publisher: Grin Publishing
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Spine Width: 8 mm
  • Width: 148 mm
  • ISBN-10: 3656972869
  • Publisher Date: 08 Jun 2015
  • Height: 210 mm
  • No of Pages: 128
  • Series Title: German
  • Weight: 177 gr


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