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Auf Dem Weg Zum Zertifikat: Qualitätsmanagement-Systeme in Kleinen Und Mittleren Unternehmen

Auf Dem Weg Zum Zertifikat: Qualitätsmanagement-Systeme in Kleinen Und Mittleren Unternehmen

          
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About the Book

Zum beherrschenden Thema in den Unternehmen der gewerblichen Wirtschaft ist seit der Qualitätsinitiative im Jahre 1989 die Einführung eines Qualitätsmanagement- Systems geworden. Das gilt ebenso für den formalen Nachweis dieses Systems, d.h. die Zertifizierung. Im internationalen Vergleich besteht Nachholbedarf. Einige Länder, vor allem Großbritannien, haben die für die Einführung von Qualitätsmanagement-Systemen zuständige Normenreihe DIN EN ISO 9000 schon viel früher konsequent angewandt. In Deutschland nimmt das Bewußtsein für die Bedeutung des Qualitätsmanagement- Systems deutlich zu. Gestiegener Marktdruck und Strukturwandel, dem die meisten Unternehmen unterliegen, sind Gründe dafür. Der gestiegene Marktdruck zeigt sich vor allem in den gestiegenen Kundenforderungen hinsichtlich eines zertifizierten Qualitätsmanagement-Systems. Ein weiterer Grund zur Zertifizierung ist oftmals auch der von einer Zertifizierung betroffene Umsatz, der zeigt, daß die Bedeutung der Zertifizierung immer größere Bereiche eines Unternehmens betrifft. Auch die Bedeutung der einzelnen Nachweisstufen der DIN EN ISO 9000 ff. hat sich in den letzten Jahren stark verändert. Am meisten wird von den Kunden die umfangreichste Nachweisstufe, DIN EN ISO 9001, verlangt. Die Bedeutung der weniger umfangreichen Nachweisstufen DIN EN ISO 9002 und DIN EN ISO 9003 ist merklich geringer geworden. Trotz steigendem Marktdruck verringert sich die Unsicherheit der Unternehmen kaum. Warum ein Kunde ein Zertifikat verlangt, scheint vielen Unternehmen heute noch unklar zu sein. Vielerorts weiß man nicht, ob ein deutsches Zertifikat überhaupt anerkannt wird. Auch können viele Unternehmen kaum einschätzen, ob der Kunde trotz Zertifizierung selbst noch nachprüft.


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Product Details
  • ISBN-13: 9783663056638
  • Publisher: Vieweg+teubner Verlag
  • Binding: Paperback
  • Height: 234 mm
  • No of Pages: 237
  • Series Title: German
  • Sub Title: Qualitätsmanagement-Systeme in Kleinen Und Mittleren Unternehmen
  • Width: 156 mm
  • ISBN-10: 3663056635
  • Publisher Date: 06 Aug 2012
  • Edition: Softcover Reprint of the Origi ed.
  • Language: German
  • Returnable: N
  • Spine Width: 13 mm
  • Weight: 358 gr


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