Anonymous Cultures, The Silent Majority communicates how to grow leadership, culture, and strategy in your organization. Our easy-to-read and understand chapters share best practices in building organizational quality.

Company culture and employee perception go hand in hand. Every manager and employee is an ambassador of perception. Customers, suppliers, and community are recipients of this perception.

Even those quiet, anonymous employees who are often our most productive and loyal employees, establish perception. In quality organizations, quiet employees are not anonymous.

Here's what one reader wrote.
"The book is a complete manual for managers of all levels in business organizations. and indeed, even non-profit organizations discussed in detail how organizational leaders should plan and strategize to establish and pursue the accomplishment of the vision, mission, and core values of their organization - large or small.

The book is not merely an academic resource; it is an invaluable tool for practical business managers and management personnel. It is a fountain of knowledge on effective leadership personality and practices." -Satisfied Reader

Why are some companies consistently successful? Why do some companies thrive in the face of adversity? The answer is quality leadership, culture, and strategy. Each attribute is foundational in achieving customer expectations. I call it competitive advantage.

There is great value in establishing your vision, mission, and core values. Each establishes boundaries for quality, service, and value. And they allow managers to be leaders and remain leaders.

360° Cultural Assessments collect intelligence about cultural quality. 360° Cultural Assessments allow management to benchmark sources of challenges rather than symptoms. We manage culture rather than culture managing us.

Quality cultures exist because of management excellence and predictable leadership. All employees have a voice if we listen. Toxic cultures reflect truth about employee retention. Despite news reports, most quality employees leave an organization because of management dysfunction, not the job.

Loyal customers exist because of management excellence. The reality is most customers do not leave because of price. They leave because of poor quality, service, and value. Price is merely an excuse.

Did you know sales revenue and profitability is a result, rather than an objective? Quality cultures allow leadership to flourish. They allow for effective strategies to be achieved. When leadership, culture, and strategy align companies deliver greater sales revenue and profitability.

Anonymous Cultures, The Silent Majority is a total resource for all industries and sizes of enterprises.