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Analyse des Status Quo Bias im Adoptionsprozess von Neuprodukten: Eine experimentelle Studie

Analyse des Status Quo Bias im Adoptionsprozess von Neuprodukten: Eine experimentelle Studie

          
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About the Book

Diplomarbeit aus dem Jahr 2008 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 1,0, Universität Mannheim (BWL), Sprache: Deutsch, Abstract: Aufgrund der bestehenden Produktvielfalt sehen sich Konsumenten heutzutage einer enormen Anzahl an Konsumentscheidungen ausgesetzt. Gleichzeitig existieren vorwiegend Käufermärkte, so dass es für Unternehmen unerlässlich ist, erfolgreiche Innovationen auf den Markt zu bringen, um den Erhalt der Wettbewerbsfähigkeit und die Sicherung des Wachstums zu gewährleisten. Die Entscheidungsmacht über Erfolg oder Misserfolg liegt somit bei den potentiellen Käufern und wird durch deren Annahme oder Ablehnung des Neuprodukts ausgeübt. Dabei handeln sie nicht immer rational und lehnen daher auch solche Innovationen ab, die objektiv betrachtet einen großen Mehrwert liefern würden. Eine Erklärung für dieses irrationale Verhalten liefert ein aus den Sozialwissenschaften stammender Effekt, der unter dem Namen Status Quo Bias in die Forschungsliteratur eingegangen ist. Das Phänomen ist Ausdruck einer Verhaltensweise und äußert sich in diversen Entscheidungssituationen, in denen Menschen unverhältnismäßig oft an dem Ist-Zustand (Status Quo) festhalten. Die hohe Relevanz des Status Quo Bias für das Marketingmanagement wurde erst spät erkannt, weshalb bis heute nur eine überschaubare Anzahl an Studien existiert. Daher setzt die vorliegende Arbeit an dieser Stelle an und untersucht marketingrelevante Variablen, die das Auftreten des Effekts determinieren und in seiner Stärke beeinflussen. Im Rahmen eines Experiments, an dem 200 Studenten der Universität Mannheim teilnahmen, bestätigte sich der signifikante Einfluss von Performance Satisfaction und Word-of-Mouth als Determinanten der Entscheidung zur Ablehnung einer Innovation. Aus den Daten, die mittels der logistischen und linearen Regression sowie der ANOVA ausgewertet wurden, geht hervor, dass die Status Quo-Zufriedenheit als Moderationsvariable den Kausalzusammenhang des erhalt


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Product Details
  • ISBN-13: 9783640539710
  • Publisher: Grin Publishing
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Spine Width: 9 mm
  • Weight: 213 gr
  • ISBN-10: 3640539710
  • Publisher Date: 18 Feb 2010
  • Height: 210 mm
  • No of Pages: 156
  • Series Title: German
  • Sub Title: Eine experimentelle Studie
  • Width: 148 mm


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Analyse des Status Quo Bias im Adoptionsprozess von Neuprodukten: Eine experimentelle Studie
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