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沟通的方法

沟通的方法

          
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About the Book

目 录

推荐序


脱不花"使用说明书"


部分:


从倾听开始,全力以赴地沟通


01 先听再说:画好三个框,沟通不用慌


02 听话听音:你能听懂别人没说出来的意思吗


03 积极回应:你能让不友好的人好好说话吗



第二部分:


掌握沟通三大原则,不犯低级错误


04 开放性:学会说"我们",你就能团结任何人


05 目标感:你更有目标感,你就掌握主动权


06 建设性:从"我要"到"我来"是你的一次质变



第三部分:


这样沟通,你能让人"如沐春风"


07 破冰:怎样让人对你印象深刻


08 赞美:怎样提升你的人际友好度


09 激励:怎样成为鼓舞人心的高手


10 说服:怎样让别人愿意支持你


11 辅导:怎样教会别人更好地做事


12 安慰:怎样得体地表达你的善意



第四部分:


这样沟通,你能让人按照你的期待去做


13 批评:怎样让你的难听话也能得到正反馈


14 提意见:怎样改变自己说了不算的事


15 绩效面谈:怎样事半功倍地发挥你的领导力


16 主持会议:怎样降低你的存在感、提高你的控场力



第五部分:


这样沟通,你能变被动为主动


17 道歉:怎样把你的错误变成促进关系的机会


18 调解:怎样持续优化你的社会网络


19 求助:怎样用示弱来增强你的关系网


20 拒绝:怎样让你在说"不"时依然受欢迎



第六部分:


这样沟通,你能让自己发光


21 即兴发言:怎样让你彻底告别张口结舌


22 闲谈:为什么谁都会觉得和你聊得来


23 汇报:怎样才能让你的方案被人重视


24 竞聘:怎样才能让你在竞争中笑到后


推荐阅读书单


后记


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Product Details
  • ISBN-13: 9781088011393
  • Publisher: Simplified Chinese Press
  • Publisher Imprint: Simplified Chinese Press
  • Height: 244 mm
  • No of Pages: 342
  • Spine Width: 21 mm
  • Width: 170 mm
  • ISBN-10: 108801139X
  • Publisher Date: 08 Nov 2021
  • Binding: Hardback
  • Language: Chinese
  • Returnable: Y
  • Weight: 743 gr


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