· FLAT 10% Off (Maximum Discount Rs.50) Use Code - BWSPECIAL10

· Grab Bestselling Books upto 50% Off!

· FLAT 10% Off (Maximum Discount Rs.50) Use Code - BWSPECIAL10

· Grab Bestselling Books upto 50% Off!

· FLAT 10% Off (Maximum Discount Rs.50) Use Code - BWSPECIAL10

· Grab Bestselling Books upto 50% Off!

Humburger Icon
Logo1
Login & Sign up
Bookswagon-24x7 online bookstore
AddBanner
Home icon Home
Account Icon Account
Wishlist Icon Wishlist
Cart Icon Cart
Bookswagon icon Categories
Close

Refine your Search

By Price

Availability

Shipping Time

Source

Binding

Language

Publication Year

Filter By Category
W. Earl, Jr. Sasser

W. Earl, Jr. Sasser

7 results found
List viewGrid view
Sort By:
1.
The Service Profit Chain41 % NR
The Service Profit Chain
By: W. Earl, Jr. Sasser, James L Heskett, Leonard A. Schlesinger, James L. Heskett, Leonard A Schlesinger
Publisher: Free Press
No Review Yet
₹3,527
₹2,081
Binding:
Hardback
Release:
10 Apr 1997
Language:
English
International Edition
Ships within 24-26 Days Explain..
Free Shipping in India and low cost Worldwide.
2.
Value Profit Chain19 % POD/NR
Value Profit Chain
By: James L Heskett, Leonard A Schlesinger, W Earl Sasser, W Earl Jr Sasser
Publisher: Free Press
2.0 (1)
₹2,169
₹1,757
Binding:
Paperback
Release:
04 Oct 2014
Language:
English
International Edition
Ships within 14-16 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
3.
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms31 % NR
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
By: W. Earl, Jr. Sasser, James Heskett, James L Heskett, Leonard A. Schlesinger, W. Earl Sasser
Publisher: Berrett-Koehler Publishers
No Review Yet
₹2,971
₹2,050
Binding:
Hardback
Release:
01 Sep 2015
Language:
English
International Edition
Ships within 16-18 Days Explain..
Free Shipping in India and low cost Worldwide.
4.
The Ownership Quotient32 %
The Ownership Quotient
By: W. Earl, Jr. Sasser, James L Heskett, Joe Wheeler, James L. Heskett, W Earl Sasser
Publisher: Harvard Business School Press
No Review Yet
₹2,627
₹1,786
Binding:
Hardback
Release:
01 Dec 2008
Language:
English
Available
Ships within 2-4 Days Explain..
5.
Management of Service Operations: Text, Cases and Readings
Management of Service Operations: Text, Cases and Readings
By: Sasser Jr., W. Earl
Publisher: Allyn & Bacon
No Review Yet
₹247
Binding:
Paperback
Release:
01 May 1978
Language:
English
Out of Stock
Notify me when this book is in stockNotify Me
6.
What Great Service Leaders Know and Do35 %
What Great Service Leaders Know and Do
By: W. Earl Sasser Jr.
Publisher: Harper Collins India
No Review Yet
₹450
₹293
Binding:
paperback
Release:
Dec,2015
Language:
English
Out of Stock
Notify me when this book is in stockNotify Me
7.
Value Profit Chain31 % NR
Value Profit Chain
By: W. Earl, Jr. Sasser, Leonard A. Schlesinger, W. Earl Sasser, James L. Heskett
Publisher: Simon & Schuster
No Review Yet
₹2,325
₹1,602
Binding:
Hardback
Release:
09 Jan 2003
Language:
English
Out of Stock
Notify me when this book is in stockNotify Me
No more records found