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W Earl Sasser

W Earl Sasser

12 results found
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1.
Service Profit Chain43 % NR
Service Profit Chain
By: W. Earl, Jr. Sasser, James L Heskett, Leonard A. Schlesinger, James L. Heskett, Leonard A Schlesinger
Publisher: Free Press
No Review Yet
₹3,608
₹2,057
Binding:
Hardback
Release:
10 Apr 1997
Language:
English
International Edition
Ships within 24-26 Days Explain..
Free Shipping in India and low cost Worldwide.
2.
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms31 % NR
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
By: W. Earl, Jr. Sasser, James Heskett, James L Heskett, Leonard A. Schlesinger, W. Earl Sasser
Publisher: Berrett-Koehler Publishers
No Review Yet
₹2,936
₹2,026
Binding:
Hardback
Release:
01 Sep 2015
Language:
English
International Edition
Ships within 10-12 Days Explain..
Free Shipping in India and low cost Worldwide.
3.
Value Profit Chain19 % POD/NR
Value Profit Chain
By: James L Heskett, Leonard A Schlesinger, W Earl Sasser, W Earl Jr Sasser
Publisher: Free Press
2.0 (1)
₹2,219
₹1,797
Binding:
Paperback
Release:
04 Oct 2014
Language:
English
International Edition
Ships within 14-16 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
4.
The Ownership Quotient32 %
The Ownership Quotient
By: W. Earl, Jr. Sasser, James L Heskett, Joe Wheeler, James L. Heskett, W Earl Sasser
Publisher: Harvard Business School Press
No Review Yet
₹2,615
₹1,778
Binding:
Hardback
Release:
01 Dec 2008
Language:
English
Available
Ships within 2-4 Days Explain..
5.
What Great Service Leaders Know and Do1 % POD/NR
What Great Service Leaders Know and Do
By: James L Heskett, Leonard A Schlesinger, W Earl Sasser
Publisher: Readhowyouwant
No Review Yet
₹4,284
₹4,241
Binding:
Paperback
Release:
01 Sep 2015
Language:
English
International Edition
Ships within 12-14 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
6.
Service Breakthroughs: Changing the Rules of the Game10 %
Service Breakthroughs: Changing the Rules of the Game
By: Earl W. Sasser
Publisher: Simon & Schuster
No Review Yet
₹795
₹716
Binding:
Other book format
Release:
17 Sep 1990
Language:
English
Out of Stock
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7.
Management of Service Operations: Text, Cases and Readings
Management of Service Operations: Text, Cases and Readings
By: Sasser Jr., W. Earl
Publisher: Allyn & Bacon
No Review Yet
₹247
Binding:
Paperback
Release:
01 May 1978
Language:
English
Out of Stock
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8.
What Great Service Leaders Know and Do35 %
What Great Service Leaders Know and Do
By: W. Earl Sasser Jr.
Publisher: Harper Collins India
No Review Yet
₹450
₹293
Binding:
paperback
Release:
Dec,2015
Language:
English
Out of Stock
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9.
Value Profit Chain31 % NR
Value Profit Chain
By: W. Earl, Jr. Sasser, Leonard A. Schlesinger, W. Earl Sasser, James L. Heskett
Publisher: Simon & Schuster
No Review Yet
₹2,325
₹1,602
Binding:
Hardback
Release:
09 Jan 2003
Language:
English
Out of Stock
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10.
What Great Service Leaders Know and Do30 % NR
What Great Service Leaders Know and Do
By: James Heskett, W Earl Sasser, Leonard A Schleisinger
Publisher: Berrett-Koehler on Dreamscape audio
No Review Yet
₹1,899
₹1,322
Binding:
CD-Audio
Release:
14 Sep 2015
Language:
English
Out of Stock
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11.
What Great Service Leaders Know and Do31 % NR
What Great Service Leaders Know and Do
By: James Heskett, Earl W Sasser, Leonard A Schleisinger
Publisher: Berrett-Koehler on Dreamscape audio
No Review Yet
₹3,039
₹2,107
Binding:
CD-Audio
Release:
14 Sep 2015
Language:
English
Out of Stock
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12.
What Great Service Leaders Know and DoNR
What Great Service Leaders Know and Do
By: James L Heskett, Leonard A Schlesinger, W Earl Sasser
Publisher: Readhowyouwant
No Review Yet
₹2,682
Binding:
Paperback
Release:
01 Sep 2015
Language:
English
Out of Stock
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