Veronica A WilliamsVeronica A. Williams holds a BA in Economics from Brandeis University and an MBA from the J.L. Kellogg Graduate School of Management at Northwestern University. Her other credentials include EXIN's ITIL and PMI's PMP and PgMP. In the 35 years since erning her degrees, Williams has become an authority on business and technology, an arbitrator, has written over 75 articles, and authored two other books: Wireless Computing Primer and Personal Computing Made Simple. Ms. Williams is featured in Marquis Who's Who in the World and was selected as one of the top 75 business women over 40 in North America. For more information visit www.VeronicaWilliams.com. Read More Read Less