Vandana AhujaVandana Ahuja works as a Professor at Amity Business School, Amity University and has over 20 years of experience. Prior to Amity, she has worked with Jaypee Business School and IILM as a faculty where she has researched the domain of the collaboratie web, with focus on its contributions to the fields of Marketing and CRM and has several years of research experience. She has published several manuscripts in International and National Journals and also serves on the Editorial Board of several International scopus indexed Journals as an Associate Editor, Guest Editor and Editorial Review Board member. These include Journal of Global Marketing (Taylor and Francis), Procedia Computer Science (Elsevier), International Journal of Human Capital and Information Technology Professionals(IGI Global), International Journal of Computers, Communication and Control, International Journal of Management Practise (Inderscience), International Journal of Information Technology and Management (Inderscience). At Jaypee Business School, she was Area-Chair, Marketing and Program Director and taught Sales and Distribution Management, Social Media and E-Marketing, and Services Marketing. She has organised and chaired several National and International conferences and has guided PhD students in the domain of CRM, Branding and Online Marketing. At IILM, she was Dean-Research, and was instrumental in introducing the practice of combining faculty teaching and research by sharing of perspectives, paradigms and debates in the regular pedagogical practices of the faculty in the classrooms and was the head of the accreditation processes for NBA and AACSB. She has authored several books, the most significant being her textbook on Digital Marketing, published by Oxford University Press. Read More Read Less