Robert HamperRobert J. Hamper was a professor in the Graduate School of Business at Dominican University and Loyola University of Chicago and is currently a private business consultant. L. Sue Baugh worked as a senior editor at Booz, Allen & Hamilto, Inc., one of the world's largest management consultant firms, helping consultants develop proposals for industry, government, and nonprofit clients. Both authors reside in Chicago, IL. Read More Read Less