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Rick DeLisi

Rick DeLisiRick DeLisi has been researching customer service and customer experience for the past two decades. He is coauthor of the bestselling book The Effortless Experience, and has written several pieces published in the Harvard Business Review. Prior to woking in customer service he was a journalist, winning four Associated Press awards for outstanding feature reporting. Read More Read Less

7 results found
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1.
The Effortless Experience27 %
The Effortless Experience
By: Matthew Dixon, Nicholas Toman, Rick DeLisi, DeLisi, Rick, Dixon, Matthew
Publisher: Penguin Books Ltd
3.7 (6)
₹999
₹729
Binding:
Paperback
Release:
26 Sep 2013
Available
Ships within 4-6 Days Explain..
2.
Effortless Experience47 %
Effortless Experience
By: Matthew Dixon, Nick Toman, Rick DeLisi
Publisher: Portfolio
3.7 (6)
₹2,609
₹1,383
Binding:
Hardback
Release:
12 Sep 2013
Language:
English
In Stock
Ships within 1-2 Days Explain..
3.
Digital Customer Service36 % NR
Digital Customer Service
By: Rick DeLisi, Dan Michaeli, R DeLisi
Publisher: Wiley
5.0 (5)
₹2,720
₹1,741
Binding:
Hardback
Release:
31 Aug 2021
Language:
English
International Edition
Ships within 12-14 Days Explain..
Free Shipping in India and low cost Worldwide.
4.
Grief Interrupted23 % POD/NR
Grief Interrupted
By: Corey Stiles, Rick DeLisi
Publisher: Morgan James Publishing
No Review Yet
₹1,271
₹979
Binding:
Paperback
Release:
06 Mar 2018
Language:
English
International Edition
Ships within 12-14 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
5.
Digital Customer ServiceNR
Digital Customer Service
By: Rick DeLisi, Dan Michaeli
Publisher: Recorded Books, Inc.
No Review Yet
₹1,436
Binding:
CD-Audio
Release:
21 Dec 2021
Language:
English
Out of Stock
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6.
Digital Customer ServiceNR
Digital Customer Service
By: Rick DeLisi, Dan Michaeli
Publisher: Recorded Books, Inc.
No Review Yet
₹1,436
Binding:
CD-Audio
Release:
21 Dec 2021
Language:
English
Out of Stock
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7.
The Effortless Experience: Conquering the New Battleground for Customer Loyalty31 % NR
The Effortless Experience: Conquering the New Battleground for Customer Loyalty
By: Rick DeLisi
Publisher: Gildan Media Corporation
No Review Yet
₹2,280
₹1,580
Binding:
CD-Audio
Release:
01 Oct 2013
Language:
English
Out of Stock
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