Rick Conlow Rick Conlow is the CEO and cofounder of WCW Partners, a global management consulting and training firm. He has helped numerous companies like Target, Costco, Andersen Windows, and Canadian Linen reduce complaints, improve profits, and increase saes. Rick has been a general manager, vice president, training director, program director, and national sales trainer and consultant. He has authored 11 books, and regularly facilitates presentations to audiences of all sizes. Read More Read Less