Raphael SavirTim Speed is an IBM Senior Certified Systems Architect with IBM Software Services for Collaboration. In that capacity, he is responsible for designing, implementing, and supporting various engagements with IBM customers. Tim has been an IBM employee or over 18 years in a variety of networking, technical, hardware, and software support and consulting positions. He has been working with Lotus Notes for over 20 years, focusing on administration roles and infrastructure. He also has international experience with working on infrastructure engagements in Spain, The Bahamas, Japan, Hong Kong, Singapore, Malaysia, the UK, and Indonesia. nan Dick McCarrick is a freelance writer who has worked extensively with Lotus Notes and Domino over the years. Dick spent over 15 years with the Lotus Notes and Domino team, initially as a documentation writer, then later with developerWorks Read More Read Less