Paul Szwarc

Paul SzwarcPaul Szwarc is a Director at Network Research and Marketing Ltd. He has over 25 years' experience of consumer and business-to-business research. An expert in the consumer financial sector, he has directed multi-country projects covering the Unted Kingdom, Europe, Australasia and the United States on customer loyalty and retention, as well as research into new product/service development, and employee satisfaction. Read More Read Less

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Researching Customer Satisfaction and Loyalty15 %
Publisher: Kogan Page
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₹3,712
₹3,155
Binding:
Paperback
Release:
01 Sep 2005
Language:
English
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