Michael C Sturman

Michael C SturmanMichael C. Sturman (Ph.D., Cornell University) is the Kenneth and Marjorie Blanchard Professor of Human Resources at Cornell University's School of Hotel Administration. Since 2000, he has studied the practice of human resources in the hospitaity industry, with a particular focus on the hiring and compensation of line-level employees. He has served as the Associate Dean for Faculty Development of the Hotel School, and has been a visiting professor at the Ecole hôtelière de Lausanne. Over his career, Michael has taught undergraduate, graduate, and executive-level courses on human resource management and compensation. His current research focuses on the prediction of individual job performance over time, the influence of compensation systems, and human resource analytics. He has published research articles in journals such as the Journal of Applied Psychology, Academy of Management Journal, Personnel Psychology, and Journal of Management. He has also published hospitality-focused papers in the Cornell Hospitality Quarterly, International Journal of Hospitality Management, Lodging Magazine, Lodging HR, A.A.H.O.A. Hospitality, HR.Com, and the American Compensation Association Journal. Michael holds a Ph.D., M.S., and B.S. from Cornell University's School of Industrial and Labor Relations, and is a Senior Professional of Human Resources as certified by the Society for Human Resource Management.
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The Cornell School of Hotel Administration on Hospitality37 % NR
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Managing Hospitality Organizations10 % NR
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Managing Hospitality Organizations38 %
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Managing Quality Service in Hospitality: How Organizations Achieve Excellence in the Guest Experience6 % NR
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