Mary C LacityMary Lacity is Curators' Distinguished Professor at the University of Missouri-Saint Louis. She has held visiting positions at the London School of Economics, Washington University, and Oxford University. She has co-authored 24 books, most recntly Willcocks, L. and Lacity, M. (2016), Service Automation: Robots and the Future of Work, Brooks Publishing, UK. Read More Read Less
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