Martha RogersMartha Rogers, PhD, is the coauthor of several books, including the global bestseller The One to One Future. Widely credited with igniting the global customer strategy revolution in business, she is the cofounder of the Peppers & RogersGroup, a global management consulting firm whose clients have included Vodafone Group, Cigna, American Heart Association, Nordstrom, Absa Bank (Barclays), and HM Revenue & Customs (UK). A globally renowned keynote presenter and boardroom strategist, she is on the faculty at Duke University's Fuqua School of Business. Read More Read Less