Marcia J BatesMarcia J. Bates is Professor Emerita at the University of California at Los Angeles (UCLA) Department of Information Studies. A Fellow of the American Association for the Advancement of Science, she is a leading authority on information search, humancentered design of information systems, and information practices. She was Editor-in-Chief of the Encyclopedia of Library and Information Sciences, 3rd Ed., and is the recipient of many awards for her research and leadership. In addition to her teaching and scholarship, she has been a technical consultant to numerous organizations in government, foundations, and businesses, including technology startups. A graduate of Pomona College (B.A.) and the University California at Berkeley (M.L.S., Ph.D.), Bates also served in Thailand in the Peace Corps. Read More Read Less