Lior ArussyLior Arussy is the founder of Strativity Group and one of the world's leading authorities on customer experience and customer-centric transformation. Many of the world's top brands work with him to drive successful change efforts. In addition o his work with Strativity, Lior is the author of Exceptionalize It! He's written over 250 articles for publications around the world and has been featured in a multitude of magazines and media outlets. Read More Read Less
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