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Leonard A. Schlesinger

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40 % NR

The Service Profit Chain

By: W. Earl, Jr. Sasser, James L Heskett, Leonard A. Schlesinger, James L. Heskett, Leonard A Schlesinger

Publisher: Free Press

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₹3,575

₹2,145

Binding:	Hardback
Release:	10 Apr 1997
Language:	English

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29 %

What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms

By: W. Earl, Jr. Sasser, James Heskett, James L Heskett, Leonard A. Schlesinger, W. Earl Sasser

Publisher: Berrett-Koehler Publishers

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₹2,799

₹1,987

Binding:	Hardback
Release:	01 Sep 2015
Language:	English

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29 %

Just Start

By: Paul B Brown, Leonard A. Schlesinger, Charles F. Kiefer, Leonard A Schlesinger, Charles F Kiefer

Publisher: Harvard Business School Press

4.6

(5)

₹2,699

₹1,916

Binding:	Hardback
Release:	20 Mar 2012
Language:	English

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19 % NR

Own Your Future

By: Paul Brown, Paul B. Brown, Leonard A. Schlesinger, Charles F. Kiefer, Charles Kiefer

Publisher: Amacom

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₹1,672

₹1,362

Binding:	Hardback
Release:	12 Jun 2014
Language:	English

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31 % NR

Value Profit Chain

By: W. Earl, Jr. Sasser, Leonard A. Schlesinger, W. Earl Sasser, James L. Heskett

Publisher: Simon & Schuster

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₹2,325

₹1,602

Binding:	Hardback
Release:	09 Jan 2003
Language:	English

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