Koen P R BartelsKoen Bartels is Lecturer in Management Studies at Bangor University (Wales), where he teaches courses in public administration and qualitative research. His research interests are social and democratic innovation, urban governance, participatory demoracy, practice, communication, sociology of knowledge, and interpretive policy analysis. He has published on public encounters, communicative capacity, practice, volunteering, leadership, and action research in various public administration and public policy journals. Read More Read Less