Kathleen FraserKathleen Fraser, MSN, MHA, RN-BC, CCM, CRRN, served on the Case Management Society of America's (CMSA's) National Board of Directors, holding four positions, the last being the office of national president (from 2014 through 2016), then becam CMSA's national executive director immediately following her presidency. She also became a master trainer for CMSA's Integrated Case Management program, which led to this manual. Read More Read Less