Jonathan CliftonDr Jonathan Clifton is a conversation analyst. He is an associate professor at the Université Polytechnic Hauts-de-France, Valenciennes, France and an associate editor of the International Journal of Business Communication.For more than 20 years, he as taught business communication at various European universities. He is the author of over 50 academic articles on communication, edited numerous collections, and has co-authored two books. He has a doctorate in applied linguistics. This is his first work for a popular market, in which he explains the science of language. Read More Read Less