John Goodman

John GoodmanJohn Goodman(Arlington, VA) is vice chairman of Customer Care Measurement and Consulting, and co-founder of TARP Worldwide and has managed more than 1,000 separate customer service studies sponsored by Coca-Cola USA. His clients have included Allstat, Nationwide Insurance, The Museum of Modern Art, IBM, The Mayo Health System, Hyundai, Humana, Johnson & Johnson, Merck, ServiceMaster, HP, GE Capital, Apple, Legg Mason, American Express, Neiman Marcus, Honda, US Green Building Council, Chick Fil A, and Harley Davidson. Read More Read Less

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Customer Experience 3.029 % NR
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Toward an Architecture25 %
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Symmetries of Things7 % NR
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Design for Sustainable Inclusion37 %
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Design for Sustainable Inclusion37 %
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Minority Muslim Experience in Mainland Southeast Asia41 %
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Space Weather & Telecommunications37 %
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Space Weather & Telecommunications37 %
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The Book of Numbers10 %
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Knowledge Management in the Pharmaceutical Industry41 %
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John Goodman: Times Square Gym48 %
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Judgment of Paris37 %
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Diversifying Diplomacy27 %
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Wireless Communications37 %
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Mindfulness and Meditation Techniques for Stress Reduction10 % NR
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