Jeanette S MartinJeanette S. Martin is a professor emeritus in the School of Business at University of Mississippi. She received her EdD in business education from the University of Memphis. Previously, she was a reviewer and associate editor for Journal ofBusiness Communication and reviewer for the International Association of Intercultural Relations. Her research has appeared in the Journal of Education for Business, Journal of Business Communication, Management Communication Quarterly, and others. She has published three books, namely, Global Business Etiquette, The Essential Guide to Business Etiquette, and Passport to Success; a chapter in Handbook of Ethnic Conflict; and a textbook, Intercultural Business Communication. Read More Read Less