Jamey LutzJamey Lutz is a noted author, speaker and facilitator with expertise in the disciplines of organizational culture change, customer loyalty and employee engagement. He currently serves as Managing Director of Service Excellence with ChenMed, a healthcre company committed to transforming care of senior citizens in the neediest populations. Lutz previously worked in numerous leadership and performance excellence roles for the Orlando Magic, Ritz-Carlton Hotel Company, HomeBanc Mortgage, Forrest Performance Group and Atlantic Capital. He and his family live in Alpharetta, Georgia. Read More Read Less