Gwenn WilsonGwenn Wilson is a senior instructional designer with over 20 years of experience in Instructional Systems Design. She is a published author of many faculty guides, student guides, training CD-ROMs, customized curriculum for career colleges, and textboks. As an outside consultant, Ms. Wilson has provided training and instruction for many Fortune 500 companies in areas such as sales training, leadership training, call center training, and technical training. Read More Read Less