Gary PitkinGARY M. PITKIN is Dean of Libraries at the University of Northern Colorado. He has presented more than 35 papers and seminars and serves as an international consultant on information management and technology, library automation and networking, operaional costs and management, and organizational change and behavior. He has authored or edited over a dozen books and articles related to higher education, academic librarianship, and information management and serves as the editor of Technical Services Quarterly. Read More Read Less