Fiona Ballantine DykesFiona is an experienced counsellor, supervisor and trainer and, in addition to being Head of Qualifications at the Counselling and Psychotherapy Central Awarding Body (CPCAB), is also Deputy Chiare of the British Association for Counselling and Psychtherapy (BACP). She has always championed vocational training as an important route into the counselling profession and has a background in delivering counselling programmes in Further Education. She is a contributory author to Understanding Counselling and Psychotherapy (SAGE, 2010).