Elyjoy Muthoni MicheniElyjoy M. Micheni is a Senior lecturer in Information Systems in the Department of Management Science and Technology at The Technical University of Kenya. She holds a PhD (Information Technology) from Masinde Muliro University of Science and Technoloy, Master of Science (Computer Based Information Systems) from Sunderland University, (UK); Bachelor of Education from Kenyatta University; Post Graduate Diploma in Project Management from Kenya Institute of Management. She has taught Management Information System courses for many years at University level. She has presented papers in scientific conferences and has many publications in referred journals. She has also co-authored a book for Middle level colleges entitled: "Computerized Document Processing". Her career objective is to tap computer-based knowledge as a tool to advance business activities, promote research in ICT and enhance quality service. Read More Read Less