Elsie Y CrossELSIE Y. CROSS is founder and president of Elsie Y. Cross Associates, Philadelphia, Pa., an organization development consulting firm. A member and former chairperson of the National Training Laboratories of Applied Behavioral Science (NTL) and memberof the Organization Development Network, she holds master degrees in business and in psycho-educational processes from Temple University. Ms. Cross has consulted to national, state, and local governments, governmental agencies and educational institutions, and lists among her many corporate clients a number of Fortune 500 companies in petro-chemicals, pharmaceuticals, communications, power, and manufacturing. This is her third book. Read More Read Less