Elizabeth WoodcockElizabeth Wallace Woodcock, MBA, FACMPE, CPC, founded the Patient Access Symposium(R) in 2011. Educated at Duke University (BA) and the Wharton School of Business (MBA), Elizabeth has traveled the country as an industry researcher, operations consultnt, and expert presenter. As a principal of Woodcock & Associates, Inc., and Woodcock & Walker Consulting, Elizabeth has focused on medical practice operations throughout her career. She served as the director of knowledge management for Physician Practice, Inc., a consultant with the Medical Group Management Association(R) (MGMA(R)) Health Care Consulting Group, group practice services administrator at the University of Virginia Health Services Foundation, and a senior associate at the Advisory Board Company.Elizabeth is a Certified Medical Practice Executive and a Fellow in the American College of Medical Practice Executives. In addition to co-authoring Operating Policies and Procedures Manual for Medical Practices (four editions), The Physician Billing Process (three editions), and Staffing the Medical Practice, she is the author of Mastering Patient Flow (four editions), Front Office Success, and the PCMH and PCSP Policies and Procedures Guidebooks. A frequent contributor to national healthcare publications and a sought-after keynote speaker, Elizabeth currently resides in Atlanta, Ga., with her husband and three children.To contact Elizabeth or learn more about her services, go to www.elizabethwoodcock.com. Read More Read Less