Elizabeth W WoodcockElizabeth W. Woodcock, MBA, FACMPE, CPC, is a professional speaker, trainer and author specializing in medical practice management. She has focused on medical practice operations and revenue cycle management for more than 20 years. Combining innovatin and analysis to teach practice operations, she has delivered presentations at regional conferences to more than 150,000 physicians and managers.Educated at Duke University (BA) and the Wharton School of Business (MBA), Woodcock has traveled the country as an industry researcher, operations consultant and expert presenter. Currently principal of Woodcock & Associates, she has focused on medical practice operations throughout her career. Woodcock has served as the director of knowledge management for Physicians Practice Inc., as a consultant with Medical Group Management Association's Health Care Consulting Group, group practice services administrator at the University of Virginia Health Services Foundation, and as a senior associate at the Health Care Advisory Board.Woodcock is a Fellow in the American College of Medical Practice Executives. In addition to authoring Front Office Success (2 editions) and the PCMH and PCSP Policies and Procedures Guidebooks, Woodcock co-authored It's Your Call, Mastering Patient Flow (4 editions), The Physician Billing Process: Navigating Potholes on the Road to Getting Paid (3 editions), and Patient Access: Tools and Strategies for the Medical Practice (2 editions), and is a frequent contributor to national healthcare publications. She currently resides in Atlanta, Ga., with her husband and three children Read More Read Less