Eduardo J EstradaEduardo J. Estrada is an experienced Industrial Engineer with a professional background in Sustainability, Quality and Lean management. With over 15 years of experience, the author has worked extensively in the manufacturing industry, identifying, an implementing process improvements to enhance efficiency and reduce waste. The author has been recognized for his contributions to sustainability and operations excellence, having been instrumental in winning awards for the companies where he has worked. Currently residing in Australia with his family, the author enjoys spending his free time travelling, cycling, reading, and working on improving business processes. With a passion for continuous improvement and a deep understanding of Lean Manufacturing tools, the author brings a wealth of knowledge and expertise to this book. Through his work, the author aims to help organizations reduce wait times and queues, improve customer experience, and drive business success. If you want to learn more about these topics or would like to start a conversation, you can reach out at: theleanmate@outlook.com Read More Read Less