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Earl W Sasser

Earl W Sasser

17 results found
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1.
The Service Profit Chain44 % NR
The Service Profit Chain
By: Leonard A. Schlesinger, W. Earl Sasser, James L. Heskett
Publisher: Simon & Schuster
No Review Yet
₹3,965
₹2,220
Binding:
Hardback
Release:
03 Jun 1997
Language:
English
International Edition
Ships within 24-26 Days Explain..
Free Shipping in India and low cost Worldwide.
2.
The Value Profit Chain28 % POD/NR
The Value Profit Chain
By: Leonard A. Schlesinger, W. Earl Sasser, James L. Heskett
Publisher: Simon & Schuster
2.0 (1)
₹2,459
₹1,770
Binding:
Paperback
Release:
23 Aug 2014
Language:
English
International Edition
Ships within 24-26 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
3.
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms29 %
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
By: James Heskett, W Earl Sasser
Publisher: Berrett-Koehler
No Review Yet
₹2,950
₹2,095
Binding:
Hardback
Release:
01 Sep 2015
Language:
English
Available
Ships within 4-6 Days Explain..
4.
What Great Service Leaders Know and Do2 % POD/NR
What Great Service Leaders Know and Do
By: James L. Heskett, W. Earl Sasser and Leonard A. Schlesinger
Publisher: Readhowyouwant
No Review Yet
₹4,887
₹4,789
Binding:
Paperback
Release:
01 Sep 2015
Language:
English
International Edition
Ships within 16-18 Days Explain..
Free Shipping in India and low cost Worldwide.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
5.
What Great Service Leaders Know and Do29 %
What Great Service Leaders Know and Do
By: W. Earl Sasser Jr.
Publisher: Harper Collins India
No Review Yet
₹450
₹320
Binding:
paperback
Release:
Dec,2015
Language:
English
Out of Stock
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6.
The Ownership Quotient32 %
The Ownership Quotient
By: Joe Wheeler, W. Earl Sasser, James L. Heskett
Publisher: Harvard Business Review Press
No Review Yet
₹1,799
₹1,223
Binding:
Hardback
Release:
11 Nov 2008
Language:
English
Out of Stock
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7.
Service Breakthroughs10 %
Service Breakthroughs
By: Earl W. Sasser, James L. Heskett, Et Al
Publisher: Simon & Schuster
No Review Yet
₹795
₹716
Binding:
Other book format
Release:
17 Sep 1990
Language:
English
Out of Stock
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8.
Management of Service Operations
Management of Service Operations
By: W. Earl Sasser, etc.
Publisher: Allyn & Bacon
No Review Yet
₹247
Binding:
Hardback
Release:
/05/1978
Out of Stock
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9.
The Service Management Course
The Service Management Course
By: Christopher W.L. Hart, W. Earl Sasser, James L. Heskett
Publisher: Simon & Schuster
No Review Yet
₹1,347
Binding:
Hardback
Release:
01 Jun 1991
Language:
English
Out of Stock
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10.
What Great Service Leaders Know and Do
What Great Service Leaders Know and Do
By: James L Heskett, Leonard A Schlesinger, W Earl Sasser
Publisher: Berrett-Koehler Publishers
No Review Yet
₹3,049
Binding:
Digital (delivered electronically)
Release:
01 Sep 2015
Language:
English
Out of Stock
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11.
What Great Service Leaders Know and Do
What Great Service Leaders Know and Do
By: James L Heskett, Leonard A Schlesinger, W Earl Sasser
Publisher: Berrett-Koehler Publishers
No Review Yet
₹3,049
Binding:
Digital (delivered electronically)
Release:
01 Sep 2015
Language:
English
Out of Stock
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12.
What Great Service Leaders Know and Do
What Great Service Leaders Know and Do
By: James L Heskett, Leonard A Schlesinger, W Earl Sasser
Publisher: Berrett-Koehler Publishers
No Review Yet
₹2,965
Binding:
Graphic Novel
Release:
01 Sep 2015
Out of Stock
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13.
Chain Restaurant Industry25 % NR
Chain Restaurant Industry
By: W. Earl Sasser
Publisher: Great Source Education Group
No Review Yet
₹3,484
₹2,613
Binding:
Hardback
Release:
22 Oct 2007
Language:
English
Out of Stock
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14.
What Great Service Leaders Know and Do30 % NR
What Great Service Leaders Know and Do
By: James Heskett, W Earl Sasser, Leonard A Schleisinger
Publisher: Berrett-Koehler on Dreamscape audio
No Review Yet
₹1,899
₹1,322
Binding:
CD-Audio
Release:
14 Sep 2015
Language:
English
Out of Stock
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15.
The Value Profit Chain31 % NR
The Value Profit Chain
By: Leonard A. Schlesinger, W. Earl Sasser, James L. Heskett
Publisher: Simon & Schuster Ltd
No Review Yet
₹2,325
₹1,602
Binding:
Hardback
Release:
16 Jun 2003
Language:
English
Out of Stock
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16.
What Great Service Leaders Know and Do31 % NR
What Great Service Leaders Know and Do
By: James Heskett, Earl W Sasser, Leonard A Schleisinger
Publisher: Dreamscape Media
No Review Yet
₹3,039
₹2,107
Binding:
CD-Audio
Release:
14 Sep 2015
Language:
English
Out of Stock
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17.
What Great Service Leaders Know and DoNR
What Great Service Leaders Know and Do
By: James L Heskett, Leonard A Schlesinger, W Earl Sasser
Publisher: Readhowyouwant
No Review Yet
₹2,682
Binding:
Paperback
Release:
01 Sep 2015
Language:
English
Out of Stock
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