Dan DyceDan Dyce, CPCU RPA CTM is a consultant specializing in residential earthquake claim handling. His forte is the ability to train claim adjusters on earthquake policy coverage and claim handling in a humorous and memorable way. He is often called upon o teach the California Earthquake Claim Handling Accreditation class that adjusters who might handle an earthquake claim in California must take every three years. For 14 years prior to 2015, he was the Claim Manager for the California Earthquake Authority (CEA), the largest residential earthquake insurance company in the USA. In that capacity, he oversaw the earthquake claim handling of 21 insurance companies that were responsible to take and process CEA earthquake claims. He was previously a claim manager with CIGNA insurance company where he supervised commercial and residential property claims in seven Western states. Dan served as a Consultant to the Applied Technology Council, and was a member of the Project Technical Committee for the update of the CUREE Guidelines for the assessment and repair of earthquake damage in residential woodframe buildings. He served on the governing board for The California Residential Mitigation Program (CRMP). CRMP was established to assist California homeowners who wish to seismically retrofit their houses with grants and incentives. Dan is a graduate of California State Polytechnic University, and has worked in the insurance industry his whole career. He has held positions in underwriting, insurance operations, and claims. He is a CPCU (Chartered Property and Casualty Underwriter) and a past president of Sacramento Valley Chapter of CPCU. He also has earned the RPA (Registered Professional Adjuster) designation. He earned a CTM from Toastmasters. He has written articles for NU Claims as well as Insights Journal. He is a regular part of the earthquake coverage panel at the Annual Claims Conference for PLRB (Property Loss Research Bureau), and has presented at the CPCU Annual Meeting and Seminars.Dan gives an entertaining and motivational keynote speech based on the concepts presented in this book. This talk can be tailored to the audience and time available. Contact him to schedule a presentation for your next conference. https: //www.dandyce.com Read More Read Less