Csp Monica L WoffordAbout the Author First promoted into management at age 18, Monica Wofford LIVED the transition from manager to leader well before she wrote about it. With nearly three decades of experience in leadership and training, Monica is now a six-time author nd the owner of the leadership training and consulting firm, Contagious Companies, Inc., which she founded in 2003. She is most well-known for building the skills of managers who've been promoted, but not prepared, has gained significant notoriety for her book, training courses, and TEDx talk on Make Difficult People Disappear. Praise for Monica Wofford and her Books "This powerful, practical book, based on many years of work with thousands of top managers, shows you how to get more and better results, faster than you ever thought possible." - Brian Tracy - Author of Eat that Frog! And GOALS! "This book is a 'Call-to-Action' for developing personal responsibility and leadership. Monica's enthusiasm, knowledge and heightened optimism will convince you or your innate potential for leadership. Very inspirational, motivating, and contagious!" - Dr. Debbie T, University of Phoenix "If your focus is developing a strong team, improving your customer's experience, and reducing your own leadership stress...read this book." - Terry P, President, Sea World Orlando "The journey up the corporate ladder can be filled with difficult labels, particularly for women. But, this book and its chapters, finally prove that it isn't all about gender or position, but who we are and what we say and do. Four words: BUY IT. READ IT." - Kathleen L., Sr. Director, Office Depot "Good material that has meaning and can be applied immediately!" - N. Avery "Monica's Contagious Leadership books share some great thoughts and practices to insight my confidence and help me be more honest with myself and coworkers." - T. Loeb "Monica is the living embodiment of the concept of 'contagious leadership' Her enthusiasm, charisma, laughter and energy are all wonderfully contagious! She can teach you the skills that 'contagious leaders' know." - Gregory J.P. Godek, bestselling author, "1001 Ways to Be Romantic" "Contagious Leadership allows you to market your leadership skills to those you lead, just as you would market to customers. It's a guide that will enable you to attract, lead, and motivate your most important customers... those that you have the privilege of leading!" - Orvel Ray Wilson, co-author of "Guerrilla Selling" Read More Read Less