Clifford G HurstClifford G. Hurst, Ph.D., is a professor, researcher, consultant, and the Editor of The Revolution Against War, the Five Lectures on Formal Axiology, and other future volumes in the Axiology Studies Series to be published by The Robert S. Hartman Insitute. Cliff holds a Ph.D. in Human and Organizational Systems from Fielding Graduate University, where his dissertation focused on axiological hermeneutics. He serves as the Vice President of Research at the Hartman Institute, where he is currently the Editor of the annual Journal of Formal Axiology: Theory and Practice. Cliff has presented his research across the U.S. and Canada, as well as in Mexico and Bulgaria. He is the author of three books, A Career for the 21st Century: A Handbook for Call Center Agents; The Voice of your Company: Conversational Skills for Customer Service Reps; and Your Pivotal Role: Frontline Leadership in the Call Center. When he's not enveloped in a new book or facet of his research, Cliff enjoys spending time with his wife Dayna their dog Harvey, hand carving wooden spoons, and sailing on the coast of Georgia. For more information about Cliff, visit cliffordhurst.com. Read More Read Less